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Frequently Asked Questions (FAQ) 

Customer Service

For general enquiries, please email us at:  (Mrs. Lisa Cheung)   (Mrs. Maggy Zhao)


For inquiries related to product customization, please email us at:  (Mrs. Catherine Ming)  (Mr. Ken Chow)


For technical support, please email us at:
  (Mr. David Wong)  (Mr. Jerry Ho)

To verify the identity of an online reseller or distributor, please email us at:  (Mrs. Vivian Li)  (Mrs. Alison Tsui) 

Business Center

For quotations & business related matters, please email us at:  (Mr. Ken Chow)  (Mrs. Catherine Ming)


For new orders exceeding a minimum order quantity (MOQ) of 500 units, please email us at:  (Mr. Zhang)


For inquiries on our affiliate program, please email us at:
  (Mrs. Vivian Li)  (Mrs. Alison Tsui) 


For wholesale distribution & 'dropshipping', please email us at: (Mrs. Vivian Li)  (Mrs. Alison Tsui) 


For press & social media enquiries, please email us at:  (Mrs. Candy Wu)


For other business opportunities, please email us at:  (Mr. Ken Chow)  (Mrs. Catherine Ming)



7/F , 701-702  FF Commercial Center
27 Hillier Street
Central, Hong Kong
Hong Kong SAR